Department: Facilities
Reports To: Facility Coordinators
Salary Range: $10.00-18.00

Position Summary:
We are looking for a dynamic individual to join our Welcome Desk Staff. In this role, you will be the first and last point of contact for our members and guests at the VCRC. As a Welcome Desk Attendant, you will become part of a team committed to making a positive impact on the community by serving others. 

Qualifications: 
Must be at least 18 years of age and have a valid driver’s license. Must possess current CPR/AED and First Aid certification within 90 days of employment. Must pass a criminal background check. Ability to work during various hours of operation and on some holidays.  

Essential Job Functions:

1. Deliver excellent customer service by engaging positively with patrons both in person and over the phone. 

2. Possess the knowledge to provide patrons with accurate information about programs, facilities, and membership details. 

3. Possess conflict management and problem-solving skills, ability to respond to issues or concerns to best serve overall Valley Rec members and team.  

4. A self-motivated individual, able to work independently and within a team. 

5. Quickly and efficiently navigate computer software to complete a transaction and accurately input relevant information, while building connections with patrons. 

6. Perform all necessary and assigned tasks.  

7. Ensure the safety of our members and guests.  

8. Always provide a clean, neat and well-maintained facility. 

Essential Job Requirements:
EDUCATION: High school diploma preferred.
EXPERIENCE: Background in maintenance or housekeeping preferred.
PHYSICAL REQUIREMENTS: Needs to have the ability to see, hear, and move about. Must possess an audible voice for communication and ability to lift light equipment. Must be able to perform CPR and First Aid as needed. Frequent walking, standing, and sitting for long periods of time. Must be able to bend and stoop to complete various tasks.

        Exempt/Non-Exempt          Full-Time/Part-Time          Permanent/Temporary/Seasonal

LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.